Privacy Policy

Red Fire Capital ("we," "us," "our") organizes and operates the Program and decides how and why the personal information described in this Policy is processed.

Red Fire Capital, Orange County, California, USA

Email: japanese.manga.school@gmail.com · Phone: +1 949-357-3780 · WeChat: Diegolelezhou

2.1 Information a parent or guardian gives us

When a parent or guardian completes the registration form, the Participation Agreement, and related forms, we collect:

• Student identity: legal name, preferred name, date of birth, age, gender, nationality, school, and grade; and, if provided, the student's phone number and email address.
• Travel documents: passport name, passport number, issuing country, and expiration date; a copy of the passport photo page; and visa and citizenship information.
• Health information: allergies, medical conditions, medications, dietary needs, special needs, mental health and behavioral information, and health insurance provider and policy number.
• Parent and emergency contacts: names, relationship to the student, phone numbers, email addresses, and mailing address.
• Travel details: flight numbers and arrival and departure dates and times.
• Choices and consents: Day 6 activity option, media release choice (YES/NO), acknowledgments, typed signatures, and the date, time, and version of the Terms and Privacy Policy accepted.

2.2 Information created during the Program

Attendance and supervision records; incident reports and notes about any medical care provided; photos and videos (used according to the media choice in Section 9); student artwork; and certificates of completion. If a Parent picks up a student early, we record the name of the adult and the ID checked.

2.3 Communications

Emails, WeChat messages, phone call notes, and other messages you send us or we send you.

2.4 Payment information

Payment amount, date, method, and payer name. We do not collect or store full card numbers or bank account numbers on this website. Payments are handled by banks and third-party payment processors under their own privacy policies.

2.5 Information collected automatically

Our website hosting provider automatically records basic technical information such as IP address, browser type, device type, pages viewed, and access times, which is used for security and basic usage statistics for our site. The website stores your language choice (EN/中文) in your browser and uses session cookies for staff administrator login. We do not use analytics or advertising cookies, and we do not allow third parties to collect information about your online activities over time and across different websites through our site.

We treat the following as sensitive: all health information; passport and visa information; and all personal information of children under 14.

• Why we need it: health information lets us keep the student safe, plan meals and activities, give or arrange medication and emergency care, and support insurance claims. Passport information is needed for hotel registration (Japanese law requires hotels to record foreign guests' nationality and passport number and keep a copy of the passport), airport procedures, visa invitation letters, and emergencies such as a lost passport.
• Possible impact: if misused, this information could lead to identity theft, discrimination, or embarrassment. We collect only what is needed, limit access to staff who need it, store uploaded documents privately, and delete them on the schedule in Section 8.
• Consent: we ask the parent or guardian for separate, specific consent to process sensitive information. If a parent does not consent, we may be unable to enroll the student, because we cannot run the Program safely without it.

The Program is for students ages 11–18. Registration and enrollment forms must be completed by a parent or legal guardian, who consents on the child's behalf.

• We do not knowingly collect personal information directly from a child under 13 without verifiable parental consent. If we learn that we have done so, we will delete that information.
• A parent or guardian may at any time review the personal information we hold about their child, ask us to correct or delete it, and refuse to allow further collection or use. Because some information is required to keep students safe, refusing or deleting required information may mean the student cannot take part in the Program.
• We collect only the information reasonably necessary to run the Program safely. We never use children's information for advertising or sell it, and we disclose it to third parties only as described in Section 6.

Students do not post public content on this website. If a photo or artwork of your child appears on our website or social media and you want it removed, email japanese.manga.school@gmail.com and we will remove it.

We use personal information to:

• Review applications and manage enrollment.
• Run the Program, including rooming assignments, meals, and dietary arrangements.
• Protect student health and safety, supervise students, and respond to emergencies.
• Arrange hotel registration, meet students at the airport, and plan group travel.
• Prepare visa invitation letters and help with insurance claims.
• Communicate with families before, during, and after the Program.
• Process payments and refunds and keep financial records.
• Share photos, videos, and artwork according to the family's media choice.
• Handle complaints and safeguarding concerns, comply with law, enforce our Terms, and protect our rights and the safety of others.
• Secure and maintain the website.

We do not sell or rent personal information. We do not use it for targeted advertising, and we do not make decisions with legal or similarly significant effects about anyone based solely on automated processing.

We share personal information only as needed for the purposes above:

• Osaka Sogo College of Design and our Japan-based program partner: student names, ages, gender, and the dietary, medical, and emergency information needed to run classes and activities safely.
• Hotels: student names, ages, gender, nationality, passport details, and a passport copy, as required for hotel registration under Japanese law.
• Venues and any transportation companies we use: student names and ages for admission tickets and group bookings.
• Doctors, hospitals, and emergency services: the information needed to provide care in an emergency.
• Insurance companies: information needed to support a claim, at the family's request.
• Service providers who work on our behalf: our website and database host Base44 (hosting, database, and private file storage); email and messaging services such as Google Gmail and WeChat; and payment processors. These providers may use the information only to provide services to us.
• Government authorities and legal requirements: when required by law or legal process, to protect someone's safety, or to report suspected child abuse; and immigration authorities when a family asks us for a visa invitation letter.
• Business transfers: if the Program or Red Fire Capital is reorganized, merged, or sold, information may transfer to the successor, which must honor this Policy.
• With your consent: for any other purpose you approve.
• Aggregated information: statistics that do not identify any person, such as the number of participants.

Red Fire Capital is based in the United States, and the Program takes place in Japan, so personal information is transferred across borders. Laws in these countries may differ from the laws where you live. We ask parents and guardians for separate consent to these transfers when they register. The main recipients are:

Names of the specific hotels and partner are included in the pre-departure information we send to enrolled families. You may contact any of these recipients about your rights through us, using the contact details in Section 17. We require our partners in Japan to use the information only for the Program and to protect it.

Deleted information may remain in routine backups for a limited time until those backups are overwritten in the normal course.

The parent chooses YES or NO for media use on the registration form. If YES, we may use photos and videos of the student, and artwork the student creates, on our website, on social media, and in promotional materials. If NO, or if no choice is made, we will not publicly publish images in which the student can be identified or the student's artwork, although the student may appear in private updates shared only with enrolled families. You may withdraw consent at any time by emailing us; this does not affect materials already printed or published. We never publish a student's full name together with their photo, and we credit student artwork by first name only.

• Registration records can be viewed only by authorized staff who sign in to the administrator area.
• Uploaded documents (such as passport and insurance copies) are stored in private file storage and can be viewed only through secure links that expire after 5 minutes.
• The website is served over encrypted HTTPS connections.
• Access to personal information is limited to staff who need it to run the Program, and staff are instructed to keep it confidential.

No method of transmission or storage is 100% secure. If a data breach affects your personal information, we will notify you without unreasonable delay and within the time required by law (for California residents, within 30 calendar days of discovery), and we will notify regulators where required.

Parents and guardians (and adult participants) may:

• Ask to see, and receive a copy of, the personal information we hold about them or their child.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete information, subject to the records we must keep for legal, safety, or financial reasons.
• Withdraw consent, including media consent, at any time. Withdrawal does not affect processing done before it.
• Ask us to explain how we process their information.
• Opt out of non-essential messages, such as announcements about future programs.

To make a request, see Section 17. We will verify your identity before acting on a request and will respond within 45 days (or sooner where local law requires). We will not treat you differently for exercising your rights. You may use an authorized agent to make a request on your behalf.

California residents have these rights to the extent California privacy laws apply to us. We do not sell or share personal information for cross-context behavioral advertising, and we do not disclose personal information to third parties for their own direct marketing purposes. Residents of other regions, such as the European Union or the United Kingdom, may have additional rights under local law, and we will respond to those requests as required.

If you live in mainland China, the Personal Information Protection Law of the People's Republic of China (PIPL) may apply to our processing of your information.

• Handler: Red Fire Capital is the personal information handler. Contact details are in Section 1 and Section 17.
• Separate consent: we ask for separate consent to process sensitive personal information (health information, passport information, and all information of children under 14) and to transfer personal information outside mainland China to the recipients listed in Section 7.
• Children under 14: information about a child under 14 is processed only with the consent of the child's parent or guardian, and is handled under the rules in Sections 3 and 4.
• Your rights: you may ask to know how your information is processed, access and copy it, correct or complete it, delete it, restrict or refuse processing, withdraw consent, transfer it to another handler where the law allows, and ask us to explain these rules. You may exercise your rights against any recipient listed in Section 7 through us.
• Requests may be sent to us in Chinese by email or WeChat. We will respond within the time required by law.

While the Program is in Japan, our partners in Japan handle personal information under Japan's Act on the Protection of Personal Information (APPI). Health information is shared with them only with the parent's consent and only as needed for the student's safety and care. Japanese law requires hotels to record foreign guests' nationality and passport number and keep a copy of the passport.

Because we do not track visitors across websites and do not sell or share personal information for advertising, we do not respond differently to "Do Not Track" browser signals or Global Privacy Control signals.

Our website may link to other websites, such as airline, school, visa, or government sites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

We may update this Policy from time to time. The effective date at the top shows when it was last updated. If we make material changes, we will email families who are currently enrolled and, where the law requires, ask for new consent.

To make a privacy request or ask a question, email japanese.manga.school@gmail.com with the subject line "Privacy Request," call +1 949-357-3780, or message us on WeChat (Diegolelezhou).